When ordering from the online shop there are a variety of shipping options, including tracked delivery and all orders are packed and shipped using high grade materials to give the best protection to your purchase.
Where possible eco-friendly options are used and we are constantly looking for new environmentally conscious ways of mailing orders. Shipping prices are calculated for postage and packaging combined.
There is an 'Economy' option for customers outside the UK and EU, since postage cost are prohibitively expensive. Royal Mail states this takes 2-12 weeks but usually 2-3 is more accurate and it is a much more affordable option.
We ship orders daily, or at worst every two days.
If you have placed a pre-order and it includes other items then the whole order will be sent together once the pre-order is ready for shipping.
Once your package leaves our HQ we cannot be responsible for the time or condition it arrives to you in. If you have a problem or concern about your order please drop us an email and of course we will help if we can.